8 ways GPs can better manage talkative patients

Talkative people need not be ‘heartsink patients' say GPs who are sharing their secrets on how to manage non-stop talkers in a consultation.

Patient-centred communication may be ‘best practice' but it doesn't work for time-poor GPs faced with patients who talk at length or go off topic during a busy morning in the practice, according to Dutch primary care researchers.

Writing in Family Practice this week, they say there has been surprisingly little research done into how to obtain information from patients who are excessively talkative while maintaining a respectful