Amcal tops customer satisfaction survey
Amcal has topped other major banner groups to win a major customer satisfaction award - the Canstar Blue Pharmacies 2014 - Most Satisfied Customers award.
Based on an annual survey of more than 2,000 Australians about their experiences of the very competitive pharmaceutical industry, the award covers eight categories.
This is the first time Amcal has won the award, with the banner group achieving five-star customer satisfaction ratings for its service, availability of the pharmacist, availability of health management programs (e.g. blood pressure,