Anger grows at claims processing delays

More pharmacists are expressing anger at what they say are delays to the processing of claims for professional services payments.

Earlier this week, a pharmacist told Pharmacy News “unnecessarily strict” payment claiming processes for clinical interventions were jeopardising his, and other pharmacists, participation in these programs.

Sydney pharmacist, Joe Saleh, said his claim for submitting payment for a Home Medicine Review was rejected by the 5CPA program management team because it was two days overdue, despite asking for