Confusion over implementing services

The vast majority of pharmacists see moving to a service-based model as the future of the profession, but relatively few are taking steps to do so.

According to the findings of the 2014 UTS Pharmacy Barometer, 76% of the 268 respondents said services represented “the greatest opportunity for community pharmacy over the next three years.”  

Less than 10% saw opportunities in other areas of the store such as growing OTC or generics.

Among the preferred specific services were disease state management, medication management, aged-care and