GP-ranking website ‘unworkable’

DOCTORS’ groups have rejected calls for GPs and practices to be ranked on a national My School-style website based on their quality of health outcomes.

The proposal was last week put to a Senate hearing examining the proposed new National Health Performance Authority, which is part of the Federal Government’s national health reforms.

Consumers Health Forum CEO Carol Bennett said she would like to see information collected by the authority fed into a website such as the My School site, where patients could see performance indicators for their family GP and practice.

“In any other service industry, finding out what the customer feels about the service in question is the first priority… but in healthcare we have a system where the practitioners dictate what the system does,” she told MO.

Ms Bennett said the indicators selected for measuring outcomes would need to be determined carefully but might follow the WHO

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