GPs score high in patient communication survey

Ps rank among the least complained about medical professionals when it comes to patient satisfaction with information they receive about treatment, a new study reveals.

The paper, in this week’s MJA, analysed 481 claims and complaints against doctors insured by Avant in Victoria from 2002 to 2008, which involved an alleged deficiency in informed consent regarding potential risks and side effects.

It found that the main complaint in more than 70% of the cases was that the doctor failed to mention or properly explain risks of complication. More than 90% of cases involved surgical procedures, and 16% cosmetic

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