Guild apologises for claims caught in 5CPA 'administration backlog'

The Pharmacy Guild of Australia is committing extra resources to urgently address the current backlog of claims for payment for 5CPA programs: Home Medicines Reviews, Residential Medication Management Reviews, Quality Use of Medicines, and MedsCheck programs.

The Guild took over administration of the registration and claiming for these programs from 1 March this year.

Under previous claiming arrangements through the Department of Human Services, pharmacists would normally receive payment in the first week of each month for claims submitted within the first 14 days of the