How likely are you to face a complaint?

Health practitioners who are male and older than 45 are at the highest risk of being the subject of a complaint, according to an Australian study of 8000 AHPRA notifications.

They are at least twice as likely as those aged 35 or younger to receive a complaint, the study shows.

And male health practitioners aree more than twice as likely as female health practitioners to receive a complaint.

    The study shows concerns over performance issues make up about 40% of all complaints, yet very few of these have actually resulted in penalty.  

    “Performance concerns inevitably raise the spectre of judging what is acceptable care, an area where regulators (advised by members of the profession) have always treaded warily,” write the authors.

    “Professional reticence to criticise poor care and