Medical complaints process disturbs senators

Senators investigating Australia’s medical complaints process are so concerned by evidence that the system is being used to bully and harass that they’re calling for a fresh inquiry to delve even deeper into the issue.

Several hours of hearings and more than 120 submissions have convinced members of the inquiry into medical complaints processes that the issue of vexatious complaints is “widespread and significant”.

“(We have) received evidence of considerable concern about the way in which medical complaints in Australia are handled, including the use of notifications as a tool of bullying and harassment,” the committee says in its report, released Thursday.

Members say they’re particularly concerned with the number of individual submissions — many made in confidence — from medical practitioners detailing their experiences of notifications allegedly