Patients rate doctors' bedside manner

Tapping away on a keyboard is viewed as unprofessional

If you want to appear compassionate and engaged, it’s best not to tap away on your keyboard during patient consultations.

Patient doctor concept

A small randomised clinical trial shows patients think doctors who use computers in their presence are uninterested and less professional than those who meet them face to face.

The results suggest that patients want their doctors’ undivided attention, the study authors say.

However, they acknowledge that computers are fundamental