Pharmacy customer satisfaction winners announced
Soul Pattinson pharmacies have retained the top spot in the monthly Roy Morgan Australian customer satisfaction awards, helped along by loyal older customers.
With a satisfaction score of 92% in the May results, the chain came in just ahead of Guardian Pharmacy (91%), My Chemist (90%) and Chemist Warehouse (90%).
This is the forth month in a row that Soul Pattinson has topped the tables.
Roy Morgan’s data shows that people aged 50 or older are substantially more likely than those under 50 to shop at a pharmacy in any four-week period. They also tend