Pharmacy customer satisfaction winners announced

Soul Pattinson pharmacies have retained the top spot in the monthly Roy Morgan Australian customer satisfaction awards, helped along by loyal older customers.

With a satisfaction score of 92% in the May results, the chain came in just ahead of Guardian Pharmacy (91%), My Chemist (90%) and Chemist Warehouse (90%).

This is the forth month in a row that Soul Pattinson has topped the tables.

Roy Morgan’s data shows that people aged 50 or older are substantially more likely than those under 50 to shop at a pharmacy in any four-week period. They also tend