Punctuation a stumbling block for e-health

The government opened patient registrations for the new e-health records on 1 July, briefly making online registration available alongside telephone or in-person options before deactivating both online registration and the consumer portal used to access the records.

The telephone registration option was also problematic, with reports of long wait times and call drop-outs, while MO revealed patients with apostrophes or hyphens in their name could not register for a record at all.

But RACGP e-health spokesperson Dr Mike