Rating practices may mask poorly performing GPs

Patient experience scores currently used to rate general practice in the UK may not give an accurate picture, according to a recent study.

The research found that practice-level scores on doctor-patient communication mask variation in individual performances between doctors within a practice.

Researchers compiled the results of more than 7700 postal surveys sent out to patients who recently visited a GP in one of 25 English practices between October 2011 and June

Latest

Trending