State govt urged to make changes to complaints laws

The committee on the NSW Health Care Complaints Commission (HCCC) said it made the recommendation based on “correspondence” by the state's Health Care Complaints Commissioner Kieran Pehm.

In a letter to NSW Health Minister Jillian Skinner, committee chair Nationals MP Leslie Williams said the committee “endorses the [HCCC’s] suggested amendment which would remove the requirement that complaints must be about the clinical management or care of an individual client”.

“The effect of the amendment would be to allow complaints to be made about health organisations more

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