Surviving complaints: AHPRA responds to doctor outcry

'Being the subject of a complaint is never easy, but it should not be devastating'

Special Report: Surviving Complaints

complaints

A Melbourne doctor this month revealed the trauma she experienced when investigated by AHPRA following a complaint by a former patient. Her account sparked a strong reaction from dozens of other doctors, who told of the way their personal and professional lives were thrown into turmoil by what they described as a brutal complaints process.

In this piece below, AHPRA CEO Martin Fletcher and AHPRA National Engagement Advisor Susan Biggar respond to the concerns.