Transparency key to keeping patients in loop
THERE’S a quiet revolution happening in healthcare.
Around the world, people who work in health systems are gradually joining the effort to make information about the care they provide more transparent.
In Australia these efforts are increasing, and we need to make sure we take the best approach to keeping the community in the loop on healthcare performance.
We must give people the knowledge they need to find their way through the system and see how well it performs because that knowledge can empower them to become a partner in their own healthcare.
The knowledge that comes from public reporting of performance is also a powerful tool in the hands of healthcare professionals; evidence shows it actually improves care.1
Studies show these improvements include fewer deaths in hospital among people who have had MI, stroke, pneumonia or infection, and lower rates of hospital readmission.