Why surgeons receive so many complaints

Treatment and procedure-related gripes are only half the story

Problems with substance abuse and a lack of interpersonal skills are just some of the reasons surgeons cop more flak from patients than other doctors, new research shows.

Why surgeons receive so many complaints

The study, which compares surgeons with general physicians, found surgeons are more than twice as likely to receive complaints than their peers. 

While treatments and procedures account for most of the complaints, a significant 41% are related to wider issues of professionalism such as fee gouging, communication, interpersonal behaviour and drug and alcohol abuse.

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