Online consults result in more work, not less


What lessons can we draw from an experiment in the UK?

The idea of offering online consultations might be total anathema to some GPs. But if anything could persuade you that they really are the future, how about the idea they would save that most valuable commodity: time?

For example, what if the patient could fill out an online questionnaire with plenty of room to detail their complaint, which was then printed and delivered to you by your staff?

Voila, no face-to-face appointment required and time saved. Of course, there may be some