Qld health ombudsman shake-up

The new office will be responsible for overseeing the establishment of a “transparent and timely system for complaints management” and leading a team of specialists in assessment, investigation, proceedings and conciliation.

Queensland Health Minister Lawrence Springborg said professional services firm KPMG had been contracted to “carry out preliminary analysis, planning and the development of the Health Ombudsman’s office”.

The ombudsman will report to the

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