Safety monitoring vital for electronic health records

In a study of 100 consecutive investigations involving 344 technology-related incidents within the US Department of Veterans Affairs, which has had EPHRs since 1999, researchers found most problems were multifaceted rather than being simple software failures or human error.

Seventy-four incidents were found to stem from unsafe technology and 25 stemmed from poor or “unsafe” use of technology.

Overall, a majority of the incidents were “sociotechnical”, with two or more technological and or human factors