Watch: Health department video tries to explain the Health Care Home policy

It could be the single most difficult part of turning your practice into a Health Care Home: explaining to your patients what exactly it is.

The Federal Government's landmark chronic disease initiative began in earnest on 1 December, with some 190 participating practices tasked with signing up a total of 65,000 patients this year.

To get there, the GPs involved will need to find responses to several thorny questions, such as “Why should I?” and “Who will be looking after me?”, as well as the biggest of all: "What the bloody hell is a Health Care

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