Why doctors often clash with managers


A common complaint from doctors is that ‘managers’ provide more hindrance than help in getting their work done.  

Acrimonious clashes between clinicians and managers are common, with each side claiming the moral high ground of improved patient outcomes.

Doctors complain that managers have no frontline knowledge of health and illness, and managers criticise doctors for ignoring the issues of cost and prioritisation.

At a recent meeting of clinicians from diverse backgrounds we