Patient reviews and testimonials: What you need to know

When does a review become a testimonial and how can you make sure your websites don’t land you in hot water? Avant medicolegal adviser Ruanne Brell offers her thoughts on the issue.

The issue of patient testimonials has been in the news recently, with online booking business Health­Engine under scrutiny for editing reviews. These events show the use of reviews and testimonials is a particularly complex issue for