Are our busy doctors and nurses losing empathy for patients?

EVERY day, doctors, nurses and other health professionals are presented with situations that demand empathy and compassion.

Whether telling a 40-year-old man with cancer he doesn’t have long to live, or comforting an elderly woman who is feeling anxious, the health professional needs to be skilled in understanding what the other person is going through, and respond appropriately.

With more demand on doctors and nurses and a push for quicker consultations, clinical empathy is being dwarfed by the need for efficiency. But this doesn’t mean

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