Don’t call us: the joys of email-based practice
8th August 2011
WHEN I positioned my email address front and centre on my business card, many people said I was foolhardy. They expressed concern that patients would bombard me with requests, but the truth is, it hasn't happened yet.
Almost a decade has passed, and while the traffic to my inbox has increased of late, little did I realise the capacity of my patients to entertain me with their fascinating observations and questions.
Preferring electronic communication to rambling mobile phone calls, I will often suggest to a patient that an email is a better option than playing phone tag.
It was an airline cabin crew patient