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    Tag: Communication

    Dr Jennifer Neil

    Why this university has a referral writing assignment for its medical students

    June 8, 2022

    Sloppy referrals are unsafe, says Dr Jennifer Neil from Monash University’s department of general practice.

    Busy waiting area

    Overloaded doctors can’t deliver the best care – when is the system going to be fixed?

    June 6, 2022

    While politicians debate the quality of healthcare based on bulk-billing rates, those at the coalface â€” GPs, ED staff, paramedics and patients â€” know the real story…

    What GPs say matters, so choose your words wisely

    June 1, 2022

    We’ve all had a patient come in appalled or horrified about how another doctor has treated them. Most of the time, they just vent to…

    Phone

    Is it ever a good idea to give patients your mobile number?

    May 30, 2022

    Anxious patients â€” the so-called ‘worried well’ â€” are a notoriously difficult group to manage, especially after hours. These patients assume every cough is pneumonia, all chest…

    Novels

    Doctors aren’t formally taught to write medical letters – some are telegrams, others literary masterpieces

    May 27, 2022

    Having recently been the subject of correspondence between my GP and several specialists, I’ve been reflecting on the slightly archaic art of medical letter writing.…

    Birthday cake

    In tough times, here’s how to win at general practice

    May 25, 2022

    As we emerge to live with COVID-19, work at the medical coalface is tough for all involved. Tough for practice staff, for GPs, for clinic…

    Discharge letter to GP left out critical medication, says coroner

    May 23, 2022

    The doctor was never told the patient, who later died from bowel ischaemia, was meant to be on dual antiplatelet therapy: Victorian coroner.

    New laws will end AHPRA’s ban on doctors using patient testimonials

    May 12, 2022

    The ban is a relic from a pre-social media era, declare health ministers.

    GPs need ‘reliable’ discharge summary system, concludes inquest

    May 11, 2022

    An elderly patient's GP was left unaware that she had been prescribed both metoprolol and verapamil while hospitalised, says NSW coroner.

    Woman crouched and holding head

    Labels like ‘schizo’ can hurt, so we came up with new clinical terms

    May 9, 2022

    It is common to hear people use stigmatising, discriminatory and hurtful labels such as ‘psycho’, ‘schizo’ or ‘totally bipolar’. Others might minimise conditions by saying…

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    Labels like 'schizo' can hurt, so we came up with new clinical terms

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