Can we ever really be consumers of care?
Is it really possible to be a consumer of healthcare — a product you never wanted in the first place?
It’s a question I have been asking myself a lot recently, especially in the context of our evolving primary healthcare system.
The term ‘patient’ has been thrown out by many because it’s seen as patronising and condescending.
Being a consumer implies choice, a sense of empowerment and strength, and the right to receive a high-quality service, especially if you’re paying a comparatively high