Navigating Workplace Disputes: A Four-Step ApproachÂ
In any medical practice, ensuring a harmonious work environment is crucial for both staff well-being and patient care. When disputes arise, it is essential for employers to address complaints appropriately and effectively. Here are four steps to resolving workplace disputes:
Step one: Determine the type of investigation required
The first step involves assessing the nature of the investigation needed. Employers must decide whether a complaint requires a formal investigation or if it can be resolved through informal discussions among the parties involved. Managers should consider the following questions: