4 tips on breaking bad news using telehealth

Doctors share strategies for having difficult conversations by phone or video in COVID-19 era
Receiving bad news

One year ago, a doctor made headlines around the world for telling a man that his lung condition was terminal — via a computer link.

The device was rolled to the man’s bedside, and the 78-year-old heard the news that he was dying via a screen-based message from his doctor.