AHPRA releases plan for combating vexatious complaints

Investigators will be on the lookout for red flags that suggest a complainant is out to damage a doctor’s reputation

Doctors who make vexatious complaints about other health professionals will face disciplinary action including possible loss of registration, under new AHPRA guidelines.

Complaints file

The regulator has unveiled plans for identifying and punishing time-wasters, who it says are responsible for roughly 1% of the 10,000 notifications it receives annually.

It says it will deem any complaint to be vexatious if it lacks substance and has been made with the intention of causing “distress, detriment or harassment” to its subject.

According to AHPRA, while rare, these complaints