Failed quarantine texts due to data entry error

Some people in self isolation were wrongly told their 14-days had ended: Victoria
Australian Associated Press

A data entry error is being blamed for some self-quarantining Victorians being wrongly sent a text message telling them their 14-day isolation had ended.

“This was an inadvertent data entry error and we apologise for any confusion,” the health department said in a statement on Monday.

“The department is issuing multiple automated messages at different times of the day to thousands of people who may be at different stages of their isolation periods.”

Some Victorians in self-isolation due to potential exposure to coronavirus were sent the text message on Sunday morning, days ahead of the end of their quarantine period, the Herald Sun reported.