Families of aged care residents 'dramatically more demanding', inquiry hears

Nursing staff say relatives are increasingly aggressive and demanding towards them

The families of aged care residents are becoming demanding and aggressive, with some unwilling to accept their loved one is dying, an inquiry has been told.

unhappy family

The aged care royal commission has heard evidence about the importance of family involvement, but some nursing practitioners say dealing with relatives can be one of the most challenging parts of their work.

Nurse practitioner Sandy Green says family behaviour has dramatically changed since the 1997 introduction of accommodation bonds, which are paid when people go into residential aged care.