Govt cracks down on GP telephone consultsÂ

The so-called 30/20 rule limiting GP telephone consultations is finally being rolled out.
Under the rule, any GP who claims 30 or more relevant telephone attendance services on each of 20 or more days in a 12-month period will be automatically referred to the Professional Services Review (PSR).
Telephone services provided and claimed from 1 October will be counted under the new rule, which was delayed twice this year after lobbying by the RACGP and AMA.
Last week, the GP groups urged Minister for Health Mark Butler to delay the new compliance regime once more.