Govt cracks down on GP telephone consults 

An official says GPs can avoid breaching the new rule by switching to video
Sarah Simpkins
Karen Price
Dr Karen Price.

The so-called 30/20 rule limiting GP telephone consultations is finally being rolled out.  

Under the rule, any GP who claims 30 or more relevant telephone attendance services on each of 20 or more days in a 12-month period will be automatically referred to the Professional Services Review (PSR).