Govt ‘committed’ to fixing bulk-billing rules after telehealth paperwork backlash: AMA

The Minister for Health and Aged Care will consider legal changes to remove the “frustrating” paperwork demands on GPs’ bulk-billed telehealth appointments, the AMA says.
The latest guidance from Services Australia says patients must consent to bulk-billing for telehealth consults over email or, if they consent verbally, GPs must fill out an approved form and send the patient a copy.
But it sparked a backlash and warnings that GPs would stop bulk-billing vulnerable patients for telehealth consultations because of the extra work involved.
On Friday, the AMA said it had a commitment from the Department of Health and Aged Care “to quickly consult on required changes to the Health Insurance Act” to address GPs’ concerns.