Widespread confusion over the rollout of the national e-script system is resulting in GPs issuing electronic prescriptions that can’t be dispensed, it has emerged.

The Australian Digital Health Agency has been running TV and social media advertising since April promising to “connect Australia to a healthier future” with electronic scripts.

The campaign followed promises by Minister for Health Greg Hunt to fast-track a national system for GPs and pharmacies as part of the Federal Government’s coronavirus response.

But despite officials initially saying the technology would be ready Australia-wide from May, e-scripts are currently only available at trial sites involving 22 GP practices servicing 24 communities.