GP telehealth cutting unnecessary ED visits, research suggests

Many patients have turned to telehealth rather than hospitals for GP-type problems during the pandemic, say Flinders University researchers

Funding bulk-billed telehealth consults may cut unnecessary presentations to hospital EDs, a survey suggests.

Just over one-third of patients who would usually head straight to the ED said they organised a GP appointment instead or called a helpline or other healthcare provider, the population-representative survey of 1289 adults found.

Of the 450 patients who did not go to the ED, 42% had face-to-face GP appointments, 21% had a telehealth GP appointment while 15%