GPs blindsided by 'existing relationship' telehealth clause: survey results

There is widespread confusion amid the latest Medicare compliance blitz on the items

Nearly three quarters of GPs say they were oblivious to the Federal Health Department’s interpretation of the ‘existing relationship’ rules for claiming MBS telehealth items.

Last month the department sent out compliance letters demanding 400 GPs review their claims over the previous nine months and pay back rebates inappropriately billed.

The MBS explanatory notes defined ‘existing patients’ as those who have received face-to-face care from the GP, or another GP at the same practice, in the past 12 months.