GPs spending five hours a week on non-billable work, study finds

The time demanded for work outside direct patient care makes up about 14% of a GP's average working week, the MABEL survey found
GP doing paperwork

Australian GPs are spending an average of five hours a week on non-billable work, researchers say.

The figures are based on the responses of 2970 GPs to the the 2016 MABEL (Medicine in Australia: Balancing Employment and Life) survey. 

Non-billable was defined as work away from direct patient care and covered unfunded phone calls, writing up notes, managing results and liaising with specialists or talking to patients’ families, as well as performing administrative tasks to meet personal and practice management requirements.

Hours given to CPD or other educational activities were excluded, however.