Has your medical receptionist saved your practice? AusDoc would like to hear from you
AusDoc is putting together an article on the role and importance of receptionists.
We would love to include real-world stories of receptionists dealing with a crisis situation — whether supporting other practice staff or a patient, or saving one of the doctors from making a mistake.
If you have an example, could you provide a very short description of what happened and the best contact details?
We would like to interview the receptionist themselves, if they are happy with that.