Hospital malfunction: Orthopaedic patients given service call bells to alert nurses

Modern healthcare — high tech, high cost with complex life-saving computer-guided machinery that, in the 21st century at least, does far more than go ping.
So picture Sydney’s Nepean Hospital and an old-fashioned hotel counter bell, say the one used by holiday makers unfortunate enough to book a week’s stay at Fawlty Towers.
Then imagine 30 orthopaedic patients being equipped with the same device so they can summon a nurse.
That appears to have been the system used at the hospital in one of its wards for more than a year after the bedside alert system malfunctioned.