Hospital staff posed as ‘patients’ so their urgent care clinic looked busier during ministerial visit

Staff at a rural hospital pretended to be ill patients, including one who arrived by ambulance, to make its urgent care clinic appear busier for a ministerial visit.
About 10 staff from other areas of the hospital were involved when the Victorian Minister for Health, Mary-Anne Thomas, made her VIP visit to the Colac Area Health Urgent Care Centre in August last year.
According to a new report into the incident, one staff member with an apparent injury even occupied a trolley.
Another arrived by ambulance and was triaged by urgent care clinic staff, the Victorian Department of Health investigation found.