How telehealth consults can go seriously wrong: study
Leading GP academic Professor Trish Greenhalgh says errors are rare but need examining.
When a GP heard a 16-year-old girl’s symptoms of lethargy, fever and poor oral intake during a telehealth appointment, he thought it was likely glandular fever.
So they spoke to the patient’s older sister, advising rest, but the teenager later died of sepsis in a hospital ED.
