Several months ago, Dr Catriona Arnold-Nott made the hard decision to go public about her experiences after being subject to a formal complaint about her care of a patient dying from dementia.

Eloquent and heartfelt, it has been one of the best-read Australian Doctor stories. As such, with 2019 having come to a close, we would like to publish it again.

Dr Arnold-Nott says she was motivated by the desire to encourage other doctors caught up in the complaint system not to suffer in silence and reach out for help and support.

“I’m doing this because it was very painful for me, and I know that if I had been able to hear someone like me telling their story, I think I would have found it helpful,” she said.