Many GP patients are satisfied with video consults

90% say they are confident in the quality of care when using telemedicine with their usual doctor, reveals US study

Patients are generally satisfied with the quality and convenience of consults carried out via real-time video with their usual GP, a new study reports.

Skype consult

The US research offers a clearer picture of how the reality of virtual visits matches up with patients' expectations, especially when the visits are with a patient's own primary care providers, says lead study author Dr Mary Reed, of Kaiser Permanente, Northern California.

Dr Reed and her team of researchers surveyed 1274 patients at the facility who had a scheduled video visit with a primary care provider in autumn 2015 to