Medibank accused of ‘misleading’ patients over surgery payouts

800 patients were left out-of-pocket or in pain, the ACCC alleges
Bad knee

More than 800 Medibank policyholders allegedly paid extra for joint surgeries or avoided them completely because they were falsely told they weren’t covered by their private health insurance.

The Australian Consumer and Competition Commission (ACCC) is taking the health fund to court over allegations it misled customers who needed spinal surgery, pelvic surgery, hip surgery or knee reconstructions.