As a GP, Dr Gull Herzberg had been advocating for improved discharge summaries for decades when a “potentially devastating” experience involving his son strengthened his resolve. 

A few months ago, his 16-year-old was admitted to hospital to have a foot abscess incised and drained.

He was sent home on empirical antibiotics with a fairly typical discharge note which suggested the GP should “kindly chase” the results of the swab taken in the operating theatre.

Because he didn’t have a regular GP, the surgeon said he would ensure a copy was sent to Dr Herzberg.