Not all patients like telehealth, new survey suggests

As GPs wait to hear the fate of telehealth Medicare items, a patient survey suggests its not always the best option for those with depression or anxiety

Patients say consults via phone or video are on par with seeing their doctor face-to-face except when it comes to mental health.

A survey of 1369 adults found 62% of the 600 patients who had used telehealth amid the COVID-19 pandemic rated it 'just as good' or 'better' than in-clinic care.

But 205 patients with depression and anxiety and those less willing to take an active role in managing their healthcare rated telehealth as a 'poor'.

“Our findings are similar to previous research on telehealth and mental health, which is concerning