Most GP work could be done over the phone, says top researcher

Audio is just as good as video or face-to-face for most consults, says Professor Paul Glasziou.
Professor Paul Glasziou.

Could GPs make 80% of their diagnoses over the phone?

This GP turned professor of evidence-based medicine thinks so.

Professor Paul Glasziou was part of the Department of Health and Aged Care’s early review of telehealth at the start of the COVID-19 pandemic and has published multiple reviews comparing telephone, video and face-to-face consultations.

“We looked at the controlled trials that were available that compared any form of telehealth to face-to-face, and subsequently did a special review that looked at video versus telehealth,” he says.