Surviving a formal complaint – a GP tells her story
Earlier this year, Dr Catriona Arnold-Nott made the difficult decision to go public about her experiences after being subject to a formal complaint about her care.
She wanted to encourage other doctors caught up in the complaint system not to suffer in silence and reach out for help and support.
“I’m doing this because it was very painful for me, and I know that if I had been able to hear someone like me telling their story, I think I would have found it helpful,” she said.
Here, for the first time, she recounts in detail what happened to her and how she came through.