Surviving a formal complaint – a GP tells her story

Dr Catriona Arnold-Nott wants to encourage other doctors caught up in the complaints system to reach out for support
Staff writer
Catriona Arnold-Nott
Dr Catriona Arnold-Nott. Photos: Brian Cassey

Earlier this year, Dr Catriona Arnold-Nott made the difficult decision to go public about her experiences after being subject to a formal complaint about her care.

She wanted to encourage other doctors caught up in the complaint system not to suffer in silence and reach out for help and support.